What to have ready when you call SLK Recovery

When you break down, our priority is getting you and your vehicle to safety as quickly as possible. To help our dispatch team respond swiftly and send the right recovery vehicle, please make sure you have the following key details to hand when calling:

  • Your exact location: Road names, landmarks, motorway marker posts, or smartphone map pins.
  • Vehicle details: Registration number, make, and model.
  • The issue: A brief description of what has gone wrong or any warning lights.
  • Passenger count: Total number of passengers needing transport to safety.
  • Drop-off destination: Where you want the vehicle taken, whether home, a local garage, or another depot.